Privacy Policy

1. Introduction

Caffè Ginevra S.R.L. (“we”, “our” or “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy describes how we collect, use and protect your personal information. By using our services, you consent to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information: When you make a purchase or create an account, we collect personal information such as your name, email address, shipping address, telephone number and payment information.
Browsing Information: We collect information about your use of our website, including the pages you visit, the time spent on the site and other statistics.

3. How We Use Your Information

We use the information we collect for the following purposes:

Order Processing: To process and ship your orders, and to keep you updated on the status of your order.
Customer Service: To answer your questions and provide support.
Marketing: To send you information about promotions, new products and company news. You can opt out of these communications at any time.
Service Improvement: To analyse the use of our website and improve our services and the customer experience.

4. Sharing Your Information

We do not sell, trade or rent your personal information to third parties. However, we may share your information with trusted third parties for:

Shipping Services: To ensure your orders are delivered.
Payment Services: To process payments securely.
Marketing Services: To help us manage marketing campaigns and email communications.

5. Protecting Your Information

We take appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. We use encryption technologies to protect sensitive data during transmission and store personal information on secure servers.

6. Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.
Rectification: Request the correction of inaccurate or incomplete personal information.
Erasure: Request the deletion of your personal information.
Objection: Object to the processing of your personal information for direct marketing purposes.

To exercise these rights, please contact us by email at info@caffeginevra.it.

7. Cookies

We use cookies and similar technologies to enhance your experience on our website, analyse site traffic and personalise content. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

Caffè Ginevra S.R.L. reserves the right to amend this Privacy Policy at any time. Any changes will be published on this page and will take effect immediately. We encourage you to check this page periodically for updates.

9. Contact Us

For any questions or concerns about this Privacy Policy, please contact us by email at info@caffeginevra.it or by phone on +39 0934 584359.

Thank you for choosing Caffè Ginevra S.R.L. Your privacy is important to us and we are committed to protecting it.